![]() ![]() ![]() You’re sure to find the one that fits your needs. Some of them are great for small businesses, others are tailored for mid-sized companies and enterprises. Let’s take a look at the 12 best chatbot tools on the market. Live agents should be able to join conversations whenever needed. Live chat handover: You shouldn’t entrust all customer communications to bots.Analytics: Quality chatbot software should provide chat statistics so virtual assistants can work toward continuous improvement.Customization: It should be easy to design a widget that matches your brand and website.Templates: A good chatbot software should navigate you through the most common scenarios and offer templates to help you get started.Intuitive flow builder: It should be easy to map out conversations and design common chat scenarios in just a few clicks. ![]()
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